Effective Business Communication Research Paper

Effective Business Communication - Research Paper Example The paper, therefore, performs a literature review on the theoretical development of business communication and some of the barriers that have been identified to impair the delivery of effective business communication. Lastly, the paper includes some of the channels that can be used to deliver business information in the workplace and their effectiveness. In order to articulate the process of communication, the researchers performed primary research using the qualitative and quantitative methods of interview and questionnaires in order to determine the problems facing various organizations in the UAE regarding effective communication. ... The listener must work to make the speaker feel understood and create an environment in which the speaker will be free to express his views and put his message across in the most appropriate ways possible. Another requirement for effective communication is that both the speaker and the listener understand the importance and sue of non verbal communication skills. The speaker must be able to uses these cues to reinforce the message he intends to say, and the listener must be able to observe the cues and interpret them as effectively as possible. 1.2. Background of Study The process of communication is often hampered by barriers to achieving effective communication. As such, organizations are constantly seeking ways that they can reduce and eliminate these barriers in order to achieve highly effective communication process. One way that managers can overcome this problem is to draft and disseminate messages that are clear enough to be understood by those they are intended for. Such mes sages should contain clear information or instructions, and the language used should be simple enough to be understood and free from ambiguity. Workplace grapevine is a common barrier to effective communication as employees engage in informal and unsubstantiated gossip. In order to avoid this problem, managers should pass on relevant information to employees through official means to offer any clarity that may be needed so that they can prevent employees from constant speculation, which leads to the grapevine. 1.3. Objectives of the Study This study shall seek to explain the communication process in a business setting and identify some of the problems that those involved in the communication process incur. The study will then seek solutions to these problems in order to determine the