A Matrix of Functions under the Umbrella Company Essay - 1

A Matrix of Functions under the Umbrella Company - Essay Example The company has heavily invested in cutting-edge technology that has enabled it greatly improve its level of customer engagement and satisfaction. It keeps on top of business trends through engaging the best in all fields that are relevant to its day to day operations. It is constantly on the lookout for innovative methods of doing business so that it can deliver its services to its clientele as well as improve its service delivery. Â  The process of doing business is a learned art and a science in itself and Accenture offers these services to its clientele. This is ensured first though the companies own performance in business and translated into services of better improving and providing the same services to clients. Â  Customer engagement and customer satisfaction are taken very seriously at Accenture with measures put in place to ensure that these two functions are closely monitored and controlled to achieve optimum levels. Surveys, consultants, and other professionals are engaged to ensure that both internal, as well as external research into these functions, is achieved. Â  Accenture has finance at its heart and its proper management in order to make a profit is a top priority as evidenced by its performance in the New York Stock Exchange. It also endeavors to ensure confidence in investors as well as clients through sound financial management and adherence to international accounting standards for all its transactions. It publishes its accounts in all the relevant mediums for this express purpose. Â  The fact that the company stretches across the world makes it able to offer services, products of the same high quality around the world.